Terms & Conditions

• All meal plans (Trial, Weekly, or Monthly) must be confirmed with our team and paid for in advance.
• Orders and subscriptions are confirmed only once payment and delivery details have been finalised on our confirmation call.
• Any change in delivery address, meal preference, or timing must be informed at least 24 hours in advance.

• Meals are delivered within the agreed time slot, but delays may occur due to traffic, weather, or other unforeseen circumstances.
• Customers must ensure someone is available at the delivery address (home or office) to receive the tiffin.
• If delivery cannot be completed due to an incorrect address or the customer's absence, the meal will be considered delivered and no refund will be issued.

• Weekly/Monthly subscriptions can be paused or cancelled with 24 hours' prior notice.
• Refunds, where applicable, are calculated on a pro-rata basis for undelivered days remaining on the plan.
• No refund will be provided for same-day cancellations or for meals already prepared or delivered.

• All meals are freshly prepared each day and are meant to be consumed within 2–3 hours of delivery.
• Annamrut is not responsible for any issues arising from improper storage or delayed consumption after delivery.
• Customers are requested to inform us of any food allergies or dietary restrictions at the time of subscribing.

• Prices and menu items are subject to change without prior notice due to market conditions or availability of ingredients.
• The daily menu may vary; specific dish requests cannot always be guaranteed.
• Any ongoing offers or discounts cannot be combined unless explicitly mentioned.

• Customers are requested to provide accurate delivery details and inform us of any food allergies at the time of booking.
• Annamrut will not be liable for any allergic reactions if such information is not provided in advance.

While we ensure strict hygiene and quality standards in preparing every tiffin, Annamrut is not liable for delays, service interruptions, or damages arising from events beyond our reasonable control (for example, natural disasters, strikes, or citywide disruptions).

For any questions about these Terms & Conditions, please reach out to us at [email protected] or call +91 7546001122.